Business IT systems were down for 6 days. They had officially hit full-crisis mode.
We are Cleveland’s and Northeast Ohio’s top managed IT services provider that allows you to focus on your business while we handle all your IT needs. We offer a blend of proactive and reactive support that prevents problems and solves issues quickly. We can either work with your IT team or seamlessly function as your IT department.
Lazorpoint optimizes your infrastructure and removes obstacles to deliver maximum uptime, rather than simply fixing things when they break. We provide data backup recovery services, proactive monitoring and other day-to-day services that ensure your business never skips a beat. If problems arise, our team resolves them quickly and takes steps to make sure they don’t happen again.
Lazorpoint not only knew how to make it work, but how to make it work for us
- 24/7/365 Monitoring and Response
- On-call engineers outside normal business hours
- Monthly or Quarterly onsite Strategic Think Meetings
- Weekly, bi-weekly or monthly Run Meetings™ to discuss trends, problems, and improvement
- Infrastructure Device and End User Device Patching
- Warranty + Support Contract and Renewal Management
- Hardware + Software Lifecycle Management
- Documentation and Inventory Management
You do what you say you will when you say you will.
Partnering with a managed IT service provider like Lazorpoint gives you reliability and enhanced capabilities for your entire IT infrastructure. To learn more about managed IT services in Cleveland, contact us today.