For many businesses, the decision to work with a managed IT services provider (MSP) often revolves around finding the right balance between cost and service quality.
With a variety of pricing models available, understanding these options can significantly impact your budget and potential savings. In fact, companies working with an MSP have seen annual IT costs drop by up to 25%, according to a CompTIA survey.
As Matt Kraska, CEO at Lazorpoint, says, “Finding the right IT pricing model balances cost-effectiveness with the essential services your business needs.” |
Here, we explore common pricing models to help you determine the best fit. Each model has distinct pros and cons, with pricing that varies widely across providers.
The flat fee model charges a fixed monthly cost that covers a set range of IT services, providing businesses with predictable expenses. This model is popular for simplifying budgeting and minimizing unexpected IT costs, often outlined in a managed IT services price list.
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The hourly rate model is ideal for businesses that don’t need consistent support but may need assistance for specific projects or occasional troubleshooting. With this model, you only pay for the time used, offering flexibility for those wondering how much does managed IT services cost on an as-needed basis.
The per-user or per-device model bases managed IT services rates on the number of users or devices supported, making it a scalable option that adjusts as your workforce grows. This model is ideal for businesses needing flexible support that aligns with fluctuating IT needs.
The tiered pricing model provides varied levels of service (e.g., Basic, Standard, Premium), allowing businesses to select the level that best suits their needs and budget. This approach to managed IT pricing gives flexibility as business needs evolve, offering different features at each tier.
The a la carte pricing model provides varied service options, allowing businesses to select only the services they need without committing to a bundled package.
Pricing for managed IT services can vary based on factors like the services offered, the level of support required, the size of your organization, and even your geographical location.
Using a managed IT services calculator can help estimate managed IT costs by considering these variables. The cost-effectiveness of managed services is one of the biggest reasons why 64% of businesses choose to work with an MSP, says CloudSecureTech.
Here’s a breakdown of what affects managed IT services pricing:
Understanding these factors can help you select the right pricing model. In so some situations, organizations have reduced their IT expenses by over 50% by switching to managed services (though most see cost-savings of about 25%).
To decide if managed IT services offer a good return on investment, you can use a managed IT services ROI calculator.
An ROI calculator considers factors like productivity, reduced downtime, and long-term IT stability, helping you see the direct impact on your business. By quantifying these benefits, you gain a clearer understanding of how managed IT can drive cost savings and operational efficiency.
Many small businesses find that investing in managed IT services pays off with significant improvements in both security and overall productivity.
Pricing Model |
Best For |
Business Type |
Flat Fee Model |
Predictable monthly costs |
Small to mid-sized businesses |
Hourly Rate Model |
Occasional or project-based needs |
Startups, seasonal businesses |
Per-User/Per-Device |
Scalable, per-user/device support |
Growing businesses, remote teams |
Tiered Pricing |
Varying service levels |
Mid-sized to large businesses |
A La Carte |
Specific, selective IT services |
Niche or specialized industries |
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Understanding managed IT service pricing is key to making a choice that aligns with your business needs and budget. Each pricing model offers unique advantages, and selecting the right one can drive both cost-efficiency and IT performance.
Lazorpoint stands as a trusted partner, offering transparent, customizable managed IT plans designed to meet your specific goals. Contact us today to explore how we can support your IT strategy and schedule a consultation.
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