Educational IT Articles & Blog Posts From An Award-Winning IT Company

Lazorpoint: Empowering Clients Through Innovation

Written by Matt Kraska | Tue, Oct 31, 2023

At the heart of Lazorpoint lies a central objective: to empower our clients to leverage their technology investments as a catalyst for business growth. It is this unwavering commitment to innovation and client empowerment that has earned us the prestigious Smart 50 Award. Today, we celebrate our journey of transformation and innovation, exploring the ways in which we've evolved to better serve our clients. Here’s how we do it: 

Employing Intelligent Data Analysis for Client Security 

Our commitment to ensuring client security is unwavering. We understand the inherent risks associated with breaches, and we've taken a proactive approach to safeguard our clients. Through vigilant monitoring, data analysis, and rapid response, we efficiently neutralize threats and uphold the integrity of our clients' digital environment. 

 

Enabling Clients to Work More Effectively Through Technology Leadership 

In a compelling case study that serves as a testament to our commitment to optimizing our clients' IT environments, we showcased our expertise by effectively addressing a client's crippling performance challenges. Leading a diverse team of vendors and harnessing the power of our advanced monitoring tools, we swiftly resolved a critical issue that had severely impacted the supply chain of a new client. Not content with a quick fix, we also implemented robust controls to ensure the issue would not reoccur, ultimately restoring our client's operations to peak performance. 

 

Designing Products for Current Client Needs and Strategically Expanding Our Offerings 

Our innovation process involves keenly observing market signals, collaborating with clients, and anticipating their technology needs. We create solutions tailored to our clients' requirements and the challenges they face. This approach has led to the development of solutions like endpoint management for the hybrid work environment and support for global teams. Presently, we are assisting clients by preparing them to seamlessly integrate AI into their future environments, thereby enhancing their overall operational efficiency. 

 

Cultivating a Recruitment Flywheel  

We've recognized the importance of fresh, innovative ideas in our organization. We’ve developed a recruitment flywheel that ensures a consistent pool of interns, who bring novel ideas and unique viewpoints. Today, our internship program stands as a thriving and integral part of our operation, continually fueling our talent acquisition engine. 

Forming Adept Cross-Departmental Teams 

Collaboration is a cornerstone of our success. A pivotal element of this is our weekly resource planning meeting, a highly collaborative endeavor that brings together project managers, project engineers, inside sales, administrative staff for coordination, procurement for product acquisition, and software and services teams for solution delivery. This harmonized effort ensures the profitable execution of projects, involving the seamless interaction of these multifaceted functions. 

Leveraging Technology for Enhanced Productivity  

We've harnessed technology to enhance efficiency and productivity. Our initiatives include comprehensive team awareness tools, automation of system documentation, simplified client roadmaps, and intelligent ticket triage. These innovations streamline our services, reduce costs, and provide our clients with the best possible support. 

Lazorpoint's commitment to empowering our clients through technology has been instrumental in generating new ideas, developing innovative products, and fostering a collaborative, fast paced environment within our team. Our journey is not just about winning awards, but about continuously pushing the boundaries of what's possible and delivering transformative solutions that drive our clients' success. 

Join us as we help our clients ride the next wave of technology with AI. Talk to a Lazorpoint expert today about how we are positioning our clients for unparalleled success in the era of artificial intelligence. 

We are honored to be recognized with the Smart 50 Award, and we look forward to the exciting journey of innovation and client empowerment that lies ahead. Thank you for being a part of our success story!