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Managed IT Services

We are Cleveland’s and Northeast Ohio’s top managed IT services provider that allows you to focus on your business while we handle all your IT needs. We offer a blend of proactive and reactive support that prevents problems and solves issues quickly. We can either work with your IT team or seamlessly function as your IT department.

Lazorpoint optimizes your infrastructure and removes obstacles to deliver maximum uptime, rather than simply fixing things when they break. We provide data backup recovery services, proactive monitoring and other day-to-day services that ensure your business never skips a beat. If problems arise, our team resolves them quickly and takes steps to make sure they don’t happen again.

Services provided through our IT Peace of Mind™ program include:

  • 24/7/365 Monitoring and Response
  • On-call engineers outside normal business hours
  • Monthly or Quarterly Onsite Preventative Maintenance Visit
  • Weekly, bi-weekly or monthly Run Meetings™ to discuss trends, problems, and improvements
  • Infrastructure Device and End User Device Patching
  • Warranty + Support Contract and Renewal Management
  • Hardware + Software Lifecycle Management
  • Documentation and Inventory Management
  • Help Desk IT Support

Any IT support company can provide a list of break-fix IT services, but it’s the approach they take that makes or breaks your confidence in your information systems.

IT management insights
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